Bridal Gallery

I was extremely upset when I spoke with an employee at the Grand Rapids Bridal Gallery over the phone and she was extremely rude to me. All I wanted was to come try on a dress and she very rudely assumed that I was going to come try…

Poor customer service, poor quality product, rude management & no ability to resolve problems. Would not recommend it. Full of excuses but without answers. If everything with your dress goes good, you are extremly lucky if you bought it…

They were horrible! I was given 5 ship dates before I got my dress! Got the dress 4 weeks prior to my wedding and it had issues, should have been sent back to the manufacturer, however being so close to the wedding and the fact that it…

Horrible Nightmare Experience! Beware! I am not even the bride, I am the matron of honor. I was skeptical of Bridal Gallery from the beginning since it looks like such a dump, both inside and out and in this case first impressions hold…

I want to let you know that I have ordered my wedding dress and all of my bridesmaid dresses at Bridal Gallery. I had so much fun with the staff, they are honest and friendly! They helped me pick out my dress and showed me many styles of…